Job Position: Junior Support Desk Technician
- Application Deadline:
- Employment Type: Part Time and Full Time Availability
- Location(s): Burlington
- Compensation: per hour
Compensation to be determined based on experience - How to Apply: Submit your resume and cover letter to ccasmier@goodwillonline.ca
Required Qualifications:
Experience with IT infrastructure project planning and coordination.
Minimum 2 years of experience in the following areas:
Managing PC & Server (i.e. installing and cabling servers, troubleshooting, and asset management)
Network infrastructure experience (i.e. Cisco and Juniper routers, and switches experience)
Data Management / Offsite Storage Procedures, and Data Center Operations
Problem management and process skills
Strong analytical and communication skills
Secondary skill sets:
Well versed in Microsoft tools (Word, PowerPoint, Excel)
Server hardware, Data backup.
Hardware troubleshooting skills
Software troubleshooting skills
Knowledge of desktop support
Key Responsibilities:
Oversee the day-to-day operations of assigned companies and ensure all technical standards are achieved
Respond to client inquiries/schedule appointments via phone and email
Respond to client inquiries/schedule appointments via phone and email
Resolve issues quickly by using problem solving skills
Maintain an excellent environment and client experience while supporting with technical issues
Additional Details:
Burlington, ON
Joe Apps Technology Support is currently looking for a Junior Support Desk Technician to join our growing team! If you have passion and expertise in technology support, problem-solving skills, and overcoming complex issues that our clients encounter we want to hear from you!
About Our Company:
Joe Apps Technology Support is an expanding IT company that suits the needs of Small Businesses and provides them with leading technology support. We make enterprise IT affordable and accessible to small businesses and provide them with all the benefits experienced by larger companies. Our team primarily services the Halton Region and surrounding areas.