Job Position: REMOTE Bilingual Customer Service Representative (Spanish)
- Application Deadline:
- Employment Type: Full time
- Location(s): Remote
- Compensation:
Compensation to be determined based on experience - How to Apply: Submit your resume and cover letter to vpeart@goodwillonline.ca
Required Qualifications:
• 6 months or more of customer service experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Must already reside in one of the following Canadian provinces: British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec and Saskatchewan. Not eligible in Alberta.
Key Responsibilities:
• Conduct research to provide answers for customers to resolve their issues
• Understand customers’ needs and provide alternative solutions including upselling products or services
Additional Details:
The training and probation period will be during day shift hours. After that period, you will be working during night shift hours from 11PM to 6:30AM Eastern time.
All positions are remote and full-time
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
**Please include the job title and company in the email subject line of all application submissions**