Sunrise Senior Living

Job Position: Life Enrichment Manager

  • Application Deadline: 13th April 2023
  • Employment Type: Full time
  • Location(s): Burlington
  • Compensation: per hour
    Compensation to be determined based on experience
  • How to Apply: Submit your resume and cover letter to vpeart@goodwillonline.ca
    or submit them using the Apply button below.

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
• One (1) year experience required working with memory impaired seniors
• High School diploma / GED accepted and may be required per state regulations; certification(s) may be required per state regulations
• Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills & other life enrichment activities that meet their unique preferences, abilities, & basic human needs
• Ability to motivate, encourage residents; knowledge of how to adapt life skills to the cognitive and functional ability of each resident
• Inspire, motivate and encourage volunteers and fellow team members to engage residents in meaningful, purposeful activities throughout the day and evening
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication
• Competent in organizational & time mgmt skills
• Demonstrates good judgment, problem solving and decision making skills
• Ability to make responsible choices, decisions and act in a resident’s best interest
• Ability to work semi-independently without direct supervision by following community procedures & guidelines, ability to follow through on assigned tasks
Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications

Key Responsibilities:

The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents. Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning and purpose in the present.
The Life Enrichment Manager is responsible for designing Life Skills to reflect each resident’s past interests and for providing them with encouragement, prompts and hands on assistance. The Life Enrichment Manager is responsible for demonstrating the Mission for Sunrise, “To champion quality of life for all seniors” in the Reminiscence neighborhood in accordance with federal, state and local standards, regulations of Sunrise policies to promote the highest degree of quality care and services to our residents.
Essential Duties: Life Skills Program
• Evaluates resident’s interest & involvement in Life Skill
• Develops Life Skills tailored to each resident’s unique needs and abilities
• Engages residents in Life Skills throughout the day and evening
• Ensures that every resident has an opportunity to engage in Life Skills or other live enrichment activities on a daily basis
• Reviews resident profile and the Individualized Service Plan (ISP) and spends time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident
• In partnership with the Reminiscence Coordinator (RC), ensures the Life Skill is included on the demographic profile of each resident and applies the information by being responsible for implementing, leading, motivating others in the appropriate Life Skill for the residents
• Using the resident’s demographic profile information, organizes small groups or clubs that address those similar needs and preferences in a small group/club setting
• Ensures that the Life Skill is included on the socialization and leisure activities section of the ISP
• Role models and encourages other team members to engage in Life Skills with residents
• Assists residents to and from the Life Skills stations and other normalizing life enriching activities and routines
• Records and documents resident participation according to Sunrise quality service standards
• Maintains and expands Life Skills stations and other life enriching programs and replenishes supplies as needed
• Assists in maintaining an inventory of Life Skills programming supplies
• As applicable, responsible for assisting residents with daily care of any animals and/or plants as part of the Life Skills program and services
Essential Duties: Resident Focus
• Reviews, reads, notates and initializes the Daily Log and Department Log and learn about pertinent information & any resident’s physical and behavioral / communication pattern changes as well as Life Skills information
• Reviews the ISP, Resident Profile and Demographic Profile and Addendums for every new resident
• Gives input on the Demographic Profile and ISP to ensure that each resident has a personalized Life Skill listed that reflects their past interests and reflects their current abilities
• Practices positive resident relations following our Sunrise Shared Values; responds to resident and family member requests and directs resident and family member feedback to immediate supervisor
• Assists Reminiscence Coordinator (RC) to ensure each resident’s Memory Box is completed within two (2) weeks of move-in
• Maintains and protects the confidentiality of resident information at all times
Essential Duties: Volunteer and Community Focus
• Under the leadership of the Reminiscence Coordinator (RC) and Activities & Volunteer Coordinator (AVC), assists with and supports with local businesses, organization and schools in the development and retention of the community volunteer programs
• Assists with the volunteer orientations, volunteer training programs and appropriate volunteer paperwork according to Sunrise standards
Essential Duties: Dining Service
• Serves meals in the dining room
• Assists residents in Life Skills in the dining room during set up and clean up
Essential Duties: Risk Management and General Safety
• Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations
• Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets) and Lockout Tagout procedures
• Reports all accidents / incidents immediately
• Reports all hazardous and unsafe conditions and equipment immediately
• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes
• As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
Essential Duties: Quality Assurance and Regulatory Compliance
• Demonstrates proficiency and understands the Quality Service Review (QSR) and essential quality service standards pertaining to enriching resident centered activities and programming; partners with community team in striving for excellent quality care and service as measured in the QSR process
• Partners with community team to ensure community follows all federal, state, local laws and regulations and Sunrise quality standards for resident care and services
• Maintains and/or exceeds standards of cleanliness, hygiene, proper attire and health standards
Essential Duties: Training, and Contributing to Team Success
• Actively participates as a member of a team and committed to working toward team goals
• Demonstrates in daily interactions with others, our Team Member Credo
• Committed to serving our residents and guests through our Principles of Service
• Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops
• Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator

Additional Details:

Sunrise University and Other Required Training
• Fulfills all required training within the required timeframe, including the completion of all Sunrise University training and study application appropriate for the position.
• Completes all training required by the state or other regulating authorities including ongoing training per regulations
• Completion of training may be required and/or certificates available per regulations and laws as applicable
Physical Activity and ADA Requirements
In an 8 hour workday, team member may stand / walk:
• Hours at one time: 3 – 5
• Total hours / day: 4 – 7
In an 8 hour workday, team member may sit:
• Hours at one time: 1 – 2
• Total hours / day: 2 – 4
In an 8 hour workday, team member may drive:
• 30 minutes, one to two times a week
Team Member will support / assist: (Maximum lbs)
• Frequently: 50 lbs
• Occasionally: 150 lbs
Team Member will lift / carry (Maximum lbs)
• Frequently: 40 lbs
• Occasionally: 70 lbs
• Height of lift: 3 – 4 feet
• Distance of carry: 30 yards
Team Member will use hands for repetitive:
• Simple grasping, pushing and pulling, fine manipulation
Team Member should be able to:
• Bend: Frequently
• Squat: Frequently
• Kneel: Frequently
• Climb: Frequently
• Reach: Frequently , 3 feet
Some of the requirements to be able to Onboard any new team members are as follows:
– Vulnerable Sector Police Check – no prior convictions (must be within the last 6 months of the Onboarding Date)
– TB Step 2 or a Clear Chest X-ray (must be within the last 6 months of the Onboarding Date)
– Covid Vaccine – 3 doses

About Our Company:

Sunrise Senior Living’s unique resident-centered services are delivered by a team trained to encourage independence, preserve dignity, enable freedom of choice and protect the privacy of each resident. This approach enables us to continue championing quality of life for all seniors — it’s been our mission since 1981 and it’s what has made Sunrise Senior Living the premier provider of senior living services. Although there now are more than 300 Sunrise Senior Living communities throughout the U.S., and in Canada and the United Kingdom, every location holds true to the vision on which the company was founded.
Our Mission: To champion quality of life for all seniors
Our Principles of Service:
• Preserving Dignity
• Nurturing the Spirit
• Celebrating Individuality
• Enabling Freedom of Choice
• Encouraging Independence
• Involving Family and Friends
Our Core Values:
• Passion
• Joy in Service
• Stewardship
• Respect
• Trust
Our Foundational Belief: Belief in the sacred value of human life
Our Team Member Credo:
In all our interactions with one another we will:
• Provide Excellent Service
• Embrace Diversity
• Celebrate the Achievements of Others