St. Elizabeth Health

logo of St. Elizabeth Health Care

Job Position: Service Coordinator-Part Time Overnight Shift

  • Application Deadline: 31st January 2022
  • Employment Type: Part time
  • Location(s): Hamilton
  • Compensation: per hour
    Compensation to be determined based on experience
  • How to Apply: Submit your resume and cover letter to
    or submit them using the Apply button below.

Required Qualifications:

Working from virtual until further notice and our Service Delivery Centre in the future based in Hamilton, this position will be responsible for the efficient and effective coordination of client care.

Must be available to work overnights from 9:00 pm – 8:00 am including weekends and stat holidays
Must have a quiet confidential space to work from
Must have access to the internet and a computer
Intermediate data entry/keyboarding skills
Experience using a PC database
Intermediate reading comprehension and excellent verbal communication skills
Demonstrated customer service skills and problem solving
Adaptability and the ability to deal with tight deadlines
An ability to work independently
An ability to prioritize, multi-task and deal with competing priorities
Good personal organizational skills
Courses in medical administration or health care training are preferred
Experience working for a community health provider is preferred
Related work experience and a familiarity with community health care services is preferred
Basic computer skills in MS Word and MS Excel are preferred

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

Key Responsibilities:

Provide schedule planning support to health care team
Appropriately schedule staff to ensure continuity of care in the provision of service delivery
Update and maintain an electronic client database
File and maintain client records
Perform data entry of all relevant client, employee and billing information
Respond to all caller inquiries with efficiency and appropriate urgency
Provide support to billing activities
Generate and distribute various scheduling and billing reports
Investigate and follow up in errors/discrepancies in services ordered or provided.
Other office administrative duties as assigned.

Additional Details:

SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families and our staff.

About Our Company:

About Saint Elizabeth
SE Health (previously Saint Elizabeth Health Care) is a Social Enterprise applying our knowledge, vision and drive to forever impact how people live and age at home. With Canadian roots and 110 years of expertise, SE Health is a not-for-profit charitable organization delivering quality care, innovative solutions and education to people where and when they need it. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone. In 2019 we were honoured to be recognized by Forbes as one of Canada’s Best Employers.