Mission Services

Job Position: Shelter Support Worker

  • Application Deadline: 2nd October 2022
  • Employment Type: Contractural
  • Location(s): Hamilton
  • Compensation: $19.43 to $22.18 per hour
  • How to Apply: Submit your resume and cover letter to gmorley@goodwillonline.ca
    or submit them using the Apply button below.

Required Qualifications:

• Successful candidates will hold at minimum a diploma in Social Service Work, Addictions or a degree in Social Sciences
• Understanding of addictions issues and/or crisis shelter operation; experience working with homeless men is an asset
• Strong interpersonal skills
• Must be able to work independently and effectively as part of a team
• Excellent written and verbal communication skills
• Computer-literate; familiar with Microsoft Office
• Knowledge of workplace health & safety
• Committed to upholding the organization’s mission, values and standards
• Second language is an asset

Key Responsibilities:

• Monitor and interact with residents on all shifts, acting as part of the case management team and participating in the development and implementation of individualized case plans
• Maintain security of residents and buildings on all shifts
• Perform essential residential functions, e.g., intake, documentation and records and reporting
• Communicate with members of the case management team on issues regarding resident’s stays
• Process information, both written and by computer
• Communicate and coordinate care with manager, supervisors, co-workers, and a variety of community resources
• Work with and provide direction to volunteers and students, providing support and instruction to ensure policies and procedures are followed
• Work safely, identify any health and safety concerns and report these to management, and follow Mission Services’ workplace health and safety policies and procedures at all times
• Other duties as required to ensure the continuation of service to service users

Additional Details:

The Shelter Support Worker (Hotel) will work as part of a team to provide practical support and advocacy to service users from client-centered, trauma-informed, harm reduction and anti-oppressive perspectives.
• 12-hour shifts, 36-48 hours per week
• Ability to work a flexible schedule of day, evening, nights and weekend shifts as needed, in order to meet the needs of the program
• Police Vulnerable Sector Check
• Two-Step Tuberculosis Skin Test
• Proof of double COVID-19 vaccination, or willingness to register to receive these vaccinations as soon as possible
Men’s Services- Emergency Shelter Hotel
Shelter Support Worker
3-Month, Full-Time Contract
(Possibility of Extension)
2 Positions

About Our Company:

We are a non-profit, multi-social service agency who believes every person deserves access to healthy food, safe housing, and opportunities for tomorrow