Mission Services

Job Position: Supervisor

  • Application Deadline: 2nd October 2022
  • Employment Type: Full time
  • Location(s): Hamilton
  • Compensation: $22.44 to $24.11 per hour
  • How to Apply: Submit your resume and cover letter to gmorley@goodwillonline.ca
    or submit them using the Apply button below.

Required Qualifications:

• Minimum post-secondary diploma or degree in the human or social services sector, or equivalent experience
• Preference for two to three (2-3) years of related experience; a combination of education and experience may be considered
• Experience supporting multiply marginalized populations and individuals experiencing homelessness
• Demonstrated understanding of issues relevant to the housing crisis including knowledge of social assistance and other community resources
• Ability to enhance the program and build professional relationships with staff and other community agencies
• Confident decision maker with excellent organizational, supervisory and interpersonal skills
• Ability to work as part of a team and act as a motivator for shelter staff
• Proficiency in Microsoft Office and other management rolls
• Committed to upholding the organization’s mission, values and standards

Key Responsibilities:

• Assist the management team to ensure the effective daily operation of the program within organizational policies and guidelines
• Share responsibility for supporting the operation of Willow’s/Emma’s Place; this will include supporting with townhall meetings, discharge planning, and connection with community resources
• Share the responsibility of on-boarding and mentoring new staff
• Provide performance management of staff in consultation with the Manager
• Support the ongoing review and development of programs, policies and procedures in consultation with management
• Organize and at times facilitate psycho-educational groups
• Serve on the Joint Health and Safety Committee
• Represent the program on assigned community committees, providing participation and reports in consultation with the Director, Community Services
• Participate in an on-call rotation
• Provide support to volunteers and students
• Adhere to a strict policy of confidentiality
• Work safely, identify any health and safety concerns and report to Management, and follow Mission Services’ workplace health and safety policies and procedures at all times
• Other duties as required to ensure the continuation of services to program participants

Additional Details:

• 37.5 hours per week with the ability to work a flexible schedule dependent on program needs, including day, evening, night and weekend shifts
• Available to be a part of an on-call rotation
• Police Vulnerable Sector Check
• Two-Step Tuberculosis Skin Test
• Proof of double COVID-19 vaccination, or willingness to register to receive these vaccinations as soon as possible
• *Benefits after 3-months of continuous, active employment
• *Group RRSP employer matching up to 3% after one (1) year of continuous employment

Community Services & Outreach Department
Willow’s Place/ Emma’s Place

About Our Company:

We are a non-profit, multi-social service agency who believes every person deserves access to healthy food, safe housing, and opportunities for tomorrow