Mission Services

Job Position: Shelter Support Worker

  • Application Deadline: 2nd October 2022
  • Employment Type: Contractural
  • Location(s): Hamilton
  • Compensation: $40,419.39 to $46,133.57 per year
  • How to Apply: Submit your resume and cover letter to gmorley@goodwillonline.ca
    or submit them using the Apply button below.

Required Qualifications:

• Successful candidates will hold at minimum a diploma in Social Service Work, Addictions or degree in Social Science
• Understanding of addictions issues and/or crisis shelter operations
• Strong interpersonal skills
• Must be able to work independently and effectively as part of a team
• Excellent written and verbal communication skills
• Computer-literate; familiar with Microsoft Office
• Knowledge of workplace health and safety
• Committed to upholding the organization’s mission, values and standards
• Second language is an asset

Key Responsibilities:

• Monitor and interact with residents on all shifts, acting as part of the case management team and participating in the development and implementation of individualized case plans
• Maintain security of residents and buildings on all shifts
• Perform essential residential functions, e.g., intake, documentation and records and reporting
• Communicate with members of the case management team on issues regarding residents stays
• Process information, both written and by computer
• Communicate with manager, team and a variety of community resources
• Work with, and provide direction to, volunteers and students, providing support and instruction to ensure policies and procedures are followed
• Work safely, identify any health and safety concerns and report to management, and follow Mission Services’ workplace health and safety policies and procedures at all times
• Other duties as required to ensure the continuation of services to residents

Additional Details:

The Shelter Support Worker will work as part of a team to provide practical support and advocacy to service users from client-centered, trauma-informed, harm reduction and anti-oppressive perspectives.
• 36-48 Hours Per Week Following an Averaging Agreement
• 12-hour shifts
• Ability to work a flexible schedule of day, evening, night and weekend shifts in order to meet the needs of the program
• Police Vulnerable Sector Check
• Two-Step Tuberculosis Skin Test
• Proof of COVID-19 vaccination, or willingness to register to receive this vaccination as soon as possible
• *Benefits after 3-months of continuous, active employment
• *Group RRSP employer matching up to 3% after one (1) year of continuous employment
Men’s Services
Men’s Emergency Shelter

About Our Company:

We are a non-profit, multi-social service agency who believes every person deserves access to healthy food, safe housing, and opportunities for tomorrow