Mission Services

Job Position: Shelter Support Worker

  • Application Deadline: 2nd October 2022
  • Employment Type: Contractural
  • Location(s): Hamilton
  • Compensation: $19.43 to $22.18 per hour
  • How to Apply: Submit your resume and cover letter to gmorley@goodwillonline.ca
    or submit them using the Apply button below.

Required Qualifications:

• Successful candidates will hold at minimum a diploma in Social Service Work, Addictions or a degree in Social Sciences
• Understanding of addictions issues and/or crisis shelter operation; experience working with homeless men is an asset
• Strong interpersonal skills
• Must be able to work independently and effectively as part of a team
• Excellent written and verbal communication skills
• Computer-literate; familiar with Microsoft Office
• Knowledge of workplace health & safety
• Committed to upholding the organization’s mission, values and standards
• Second language is an asset

Key Responsibilities:

• Monitor and interact with residents on all shifts, acting as part of the case management team and participating in the development and implementation of individualized case plans
• Maintain security of residents and buildings on all shifts
• Perform essential residential functions, e.g., intake, documentation and records and reporting
• Communicate with members of the case management team on issues regarding resident’s stays
• Process information, both written and by computer
• Communicate and coordinate care with manager, supervisors, co-workers, and a variety of community resources
• Work with and provide direction to volunteers and students, providing support and instruction to ensure policies and procedures are followed
• Work safely, identify any health and safety concerns and report these to management, and follow Mission Services’ workplace health and safety policies and procedures at all times
• Other duties as required to ensure the continuation of service to service users

Additional Details:

POSITION SUMMARY:
The Shelter Support Worker (Hotel) will work as part of a team to provide practical support and advocacy to service users from client-centered, trauma-informed, harm reduction and anti-oppressive perspectives. The Shelter Support Worker will be required to work at both the Men’s Emergency Shelter Hotel (Goderich Road), and the Men’s Emergency Shelter (James Street N.) depending on program needs.
HOURS OF WORK:
• 12-hour shifts
• Ability to work a flexible schedule of day, evening, nights and weekend shifts as needed, in order to meet the needs of the program
• The Shelter Support Worker will be required to work at both the Men’s Emergency Shelter Hotel (Goderich Road), and the Men’s Emergency Shelter (James Street N.) depending on program needs
REQUIREMENTS:
• Police Vulnerable Sector Check
• Two-Step Tuberculosis Skin Test
• Proof of double COVID-19 vaccination, or willingness to register to receive these vaccinations as soon as possible

About Our Company:

We are a non-profit, multi-social service agency who believes every person deserves access to healthy food, safe housing, and opportunities for tomorrow