Holiday inn Oakville Centre

Job Position: Front Desk Agent

  • Application Deadline: 23rd February 2025
  • Employment Type: Full time
  • Location(s): Oakville,Burlington
  • Compensation: $18.20 per hour
  • How to Apply: Submit your resume and cover letter to tthomas@goodwillonline.ca
    or submit them using the Apply button below.

Required Qualifications:

Previous front desk experience required.
Opera experience required.
Must be available weekends and holidays.

Students need not apply

Key Responsibilities:

The Front Desk Agent welcomes everyone to the hotel and provides exceptional customer service.
Checks guests in and out using Opera Property Management System
Promotes IHG One Rewards programs.
Code electronic keys. Take cash and credit card payments and balancing float at end of shift.
Answering switchboard, wake up calls,
Taking reservations, changing reservations. Apply yield management principles
Liase with Housekeeping and Maintenance regarding the availability of available rooms.
Ensure full completion of all duties relating to the shift.
Must have the ability to communicate in English. Maintain a professional appearance.
Ability to stand and move throughout front office and continuously perform essential job functions.
Must be patient and able to multi task, demonstrate tact and diplomacy.
Must be able to remain calm and to adhere to all matters relating to Health & Safety and emergency procedures.

Additional Details:

About Our Company:

At Holiday Inn hotels, we want to make it easy to celebrate any moment together, big or small, with a comfortable and affordable stay. Whether it’s with friends, family, or colleagues, we believe being there matters. We’re there. So you can be too.

Modern, fresh and friendly, Holiday Inn® Hotels & Resorts are known and loved around the world. Each one welcomes a wide array of guests, from families and travellers to businessmen and women. People love the brand for its convenience and excellent value for money.
No surprise that there are now over 1,200 Holiday Inn® Hotels and Resorts across the globe. Through this brand, IHG® opens up an extraordinary world to thousands of people every day, bringing the joy of travel to all and creating special stays.