Warren Noel (not his real name) was referred to Goodwill by Support House, a housing resource and one of Goodwill’s community partners in Halton. Warren faced a number of barriers to finding and keeping employment. He disclosed that he was a homeless young trans man, living temporarily on a friend’s couch, with no family supports, and with several mental health disabilities such as severe anxiety, depression, and trauma. COVID had exacerbated his sense of isolation in the past year and a half.
In Goodwill’s Pathways to Employment program, which serves youth with disabilities, Warren gained confidence, learned and practiced job search skills, and attained coping strategies to manage his work-related anxieties. As a result of Goodwill’s support and Warren’s efforts he landed a job and is on his way to sustained and meaningful employment.