Goodwill Amity

Job Position: Store Supervisor

  • Application Deadline: 15th August 2022
  • Employment Type: Full time
  • Location(s): Oakville
  • Compensation: per hour
    Compensation to be determined based on experience
  • How to Apply: Submit your resume and cover letter to
    or submit them using the Apply button below.

Required Qualifications:

As a Store Supervisor, you provide by-shift sales floor supervision and support to the Store Manager in all aspects of the store retail operations. This includes providing guidance, coaching, and training to sales staff, while ensuring standard operating procedures are executed to maximize revenues while appropriately controlling expenses.

✓ A positive “Hands-on” approach to all aspects of their work.
✓ Strong customer service and communication skills.
✓ Strong sense of teamwork and collaboration.
✓ Self-motivated with energy and enthusiasm.
✓ Positive approach to people management with strong coaching and training skills.
✓ Highly organized and detail oriented.
✓ 2 – 3 years in a retail, food service, or other service environment, with at least 1 year at a supervisory level.

Key Responsibilities:

• Lead-by-example in providing excellent customer service, while coaching and guiding all staff on delivering same.
• Through task assignments and follow-up, ensure the stocking, and rotation of product and general merchandising follows applicable operational guidelines.
• Coordinates with the Production Supervisor to ensure efficiency of efforts in workflow between the donor-door, production teams, and retail.
• Provide input, feedback, and recommendations to the Store Manager on process improvements, revenue opportunities, and expense control.
• Assist in the execution of merchandise displays, promotions, or other operational initiatives.
• Assist the Store Manager in creating and maintaining a positive work environment for all staff and volunteers.
• Assist and participate with the Store Manager in ensuring that new employees are properly trained for jobs and assigned tasks.

Additional Details:

Location: Oakville Retail & Donation Centre, 407 Speers Road, Oakville

• This is a full-time position with 32 to 40 hours per week, including days, evenings, and weekends.
• Goodwill provides a competitive hourly wage and benefits plan including extended healthcare, dental, vision care, life insurance, and group match RRSP, and employee in-store discount.
• The successful candidate will be required to have a Police Records Check completed at the Criminal Record level. (Internal candidates may already have this on-file).

About Our Company:

Proud to be an equal opportunity employer
Goodwill, The Amity Group strives to be an inclusive and safe space for all, and to accurately reflect the diversity of the various stakeholders that we serve. We strongly encourage expressions of interest from people who are members of marginalized and/or underserved/underrepresented communities, especially individuals who identify with: First Nations, Metis, or Inuit, or people of colour; diverse gender and sexual identities (including LGBTQ2+); people living with disability.