Carter’s Oshkosh

logo of Carter's OshKosh Bigosh

Job Position: Supervisor

  • Application Deadline: 31st August 2021
  • Employment Type: Part time
  • Location(s): Burlington,Hamilton
  • Salary: Salary to be determined based on experience
  • How to Apply: Submit your resume and cover letter to
    or submit them using the Apply button below.

Required Qualifications:

Experience and Skills:
Retail key-holder, team leader or supervisor experience is an asset
High energy, enthusiastic team leader
A history of meeting and exceeding sales goals
Excellent leadership, interpersonal and customer service skills. Ability to motivate others.
Working knowledge of computers
Effective verbal and written communication skills

Physical demands:
Ability to lift up to 25 lbs
Ability to move and replace fixtures, shelves and hardware throughout the store
Ability to use ladders on a frequent basis
Capacity to stand for long periods

Availability Requirements:
Regular work frequency is required to remain an active employee.
Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
Must be able to work 2-8 hour shifts (applicable provincial laws apply).
Minimum number of hours is not guaranteed.

Key Responsibilities:

As a Supervisor, your main responsibilities will include:
Providing exceptional customer service and shopping experiences for our customers. Act as a brand ambassador through strong product knowledge.
Processing customer sale transactions and accurately following cash handling procedures
Assisting customers with returns and exchanges of merchandise
Completing store opening and/or closing procedures
Preparing courier for head office when required
Communicating store information to the District Manager or other functions when required
Assisting in merchandising, marketing and visual presentation aspects of the store
Receiving and processing company product accurately and efficiently while preserving the organization of the backroom
Maintaining a safe and clean store environment for our team members and customers. Executing store housekeeping duties.
Securing company assets by following all loss prevention policies and procedures
Acting as a Team Leader through your ability to:
Drive sales through leadership on the sales floor
Assist with sales associate training and development
Oversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period schedule

Participate in creating an environment that is positive, fun, outwardly friendly and engaging for all employees

Lead by example, demonstrate the Carter’s Company Values and ensure the compliance of all company and store policies and procedures

Contributing to store success by accomplishing related results as needed

Additional Details:

Job Description:
The Supervisor is a brand ambassador and acts as a “Leader on Duty” in the store, supporting the management team in the achievement of store performance goals through their outstanding customer service skills, product knowledge and strong supervisory skills.

Part-time position leading to full-time with Bonus, Benefits and RRSP contribution

About Our Company:

Carter’s, Inc. is one of the most recognized brands in the world, with a rich history spanning over 150 years. Today, our family of brands has a worldwide presence with stores in over 65 countries, wholesale partnerships that extend our reach through thousands of well-known retail outlets, and a track record of growth few companies in any industry can match.